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Delete Your Account & Data

You can request permanent deletion of your PartyPad Admin account and its associated data at any time. This page explains how.

How to Request Deletion

In the App

Open the PartyPad Admin app and:

  1. Go to the More tab
  2. Scroll to Account Actions and tap Delete Account
  3. Confirm with your password
By Email

If you can't access the app, email us from the address on your account:

admin@gopartypad.com

Use the subject "Account Deletion Request" and send from your registered email so we can verify your identity.

If you are the only administrator on your organization's account, deleting your login does not close the organization or cancel its subscription. Email us at admin@gopartypad.com if you want the whole organization removed.

What Happens to Your Data

Deleted Immediately
  • Active login sessions and access tokens
  • Push-notification device tokens
  • Your account is deactivated and can no longer sign in
Retained Up to 1 Year
  • Profile details (name, email, phone)
  • Records of actions taken on your organization's events and tasks

Kept for a 1-year recovery window in case you change your mind, and to meet legal and tax record-keeping obligations. It is permanently purged after that period.

Changed your mind? During the 1-year window you can recover your account by contacting admin@gopartypad.com. After the window closes, deletion is permanent and irreversible.

See our Privacy Policy for full details on how we handle your data, or visit Support for help.